Toilet hire is a multi-million pound industry where business owners, event planners and even home owner’s rent portable toilets. Whether it’s to help keep their events more comfortable or to comply with health and safety regulations, there is a lot that goes into running a successful loo hire business.
One of the most important aspects is ensuring that you provide a high level of service. This means providing a reliable delivery service, cleaning and servicing the toilets when they are in use and emptying waste on time to avoid overflowing. It also means that your staff have to be trained well and understand the importance of hygiene.
Keeping toilets clean and tidy is crucial to ensure that your customers feel welcome and have an experience they will want to repeat. This is why it’s important to choose a toilet provider that has a reputation for providing an exceptional service. If you do not then you may find that your customers will take their business elsewhere and this will be a lost opportunity for your company.
You should always look for a toilet provider who has local depots as this will make it easier and faster for them to respond to your needs. This will be particularly important during busy periods, such as during summer festivals and wedding season. It is also worth looking at what the company offers and the types of toilets they provide. For example, some companies offer a range of luxury toilets to cater for different events, while others have specific units such as disabled toilets.
A toilet provider should have a great customer service team to answer your questions and offer assistance when needed. They should be available by phone, email and live chat to ensure that your needs are met as quickly as possible. The team should also have the necessary training and knowledge to deal with any enquiries or problems that may arise.
Another thing to consider when choosing a toilet hire company is whether they offer a same day delivery service. This will ensure that the toilets are delivered and set up in plenty of time to be ready for your event. This is especially important if you are hosting a large event and will have lots of people attending. It can be a real inconvenience for guests if they are unable to access a toilet when they need it.
If you are planning an event then you will want to hire toilets from a company that has an excellent reputation for delivering on their promises. It is also important to ensure that the toilets are delivered in close proximity to your venue, so that they can be easily accessed by your guests. You will also need to think about restocking the toilets with items such as hand sanitiser and toilet paper. In addition, you should have a system in place for collecting digital signatures from drivers for proof of delivery and service.
